Tuition fee and refund policy

Version 2.0 · Updated: 21/10/2026 · Effective from the date of official publication on the website.

This policy applies to the foreign language and skills courses organised by KIM PHU VINH INTERNATIONAL COMPANY LIMITED, and sets out general rules on the costs of study abroad, technical intern trainee and employment programmes. Specific terms stated in the contract or enrolment form take precedence.

1. Language course tuition fees

The tuition fee for each course is published on the course page (with the date of update) or given directly during consultation. What the tuition fee covers is clearly stated in the enrolment form or contract.
Payment date: as agreed in the enrolment form or contract.
Payment method: at the KPV office or by bank transfer to an account in the company’s name (see Terms of use, section 4). Every payment comes with a receipt/invoice.
Discounts (early registration, groups, returning learners): according to the offers announced from time to time; not cumulative unless expressly stated.

2. Deferral and class transfer

Deferral (where available) is handled as agreed in the enrolment form or contract; the specific time limit and conditions are communicated by an adviser before enrolment.
Transfer to another class at the same level: subject to availability; conditions and any additional costs are agreed before the transfer.
Send deferral/class transfer requests in writing or by message to your assigned adviser; KPV will confirm within 03 working days of receiving the request.

3. Tuition fee refund conditions

Case	Refund
KPV cancels the class or does not open it on the announced schedule	As agreed in the contract or enrolment form and in accordance with applicable law
The learner withdraws before or after the class starts	As agreed in the contract or enrolment form and in accordance with applicable law
Force majeure (illness, accident, with supporting documents)	KPV considers each case individually, as agreed and in accordance with applicable law

Non-refundable items (if any) are clearly stated in the enrolment form or contract before you pay.
Refund period: as agreed in the contract or enrolment form, counted from when KPV receives the complete set of request documents (original receipt and identity documents of the person who paid the tuition fee).
Refund method: bank transfer to the account of the person who paid the tuition fee, or cash at the office.

4. Costs of study abroad, technical intern trainee and employment programmes

Each open programme has a public cost table on its programme page: item name, amount, when it is payable and whether it is refundable. The website does not allow a programme to be published while amounts are missing from the cost table.
Costs paid to third parties (schools, visa-issuing authorities, medical examination providers, translation services) are refunded according to those parties’ policies; KPV assists with the procedures.
Programmes sending workers to work overseas are carried out in accordance with the contract and the law on Vietnamese workers working overseas under contract; KPV does not collect any payment outside the published cost table. Refunds for each type of programme are made in accordance with the signed contract and applicable law.

5. Requests and complaints

Contact your assigned adviser or the hotline on 0866 214 579 or 0867 325 631, email [email protected], or visit the office at 30 Nguyễn Du, P. Trấn Biên, TP. Đồng Nai. KPV responds within 03 working days of receiving a request.